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  1. Domestic letter with tracking Small (DL max) prepaid envelope
Australia Post
SKU #0590326M

Domestic letter with tracking Small (DL max) prepaid envelope

SKU #0590326M

Domestic letter with tracking Small (DL max) prepaid envelope

$29.00($29.00 per pack)
The envelope includes delivery and tracking, making it an economical way to send and track your items.
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Delivery within australia icon Delivery within Australia only
Australia Post is trialling a new domestic letter service, “Domestic letter with tracking” (DLWT). The trial commenced on 20 August 2018.

Note: We are extending the trial and we are increasing the prices for all DLWT prepaid envelopes from 1 July 2019. Prepaid envelopes will continue to be sold on the Online Shop while we continue to evaluate the service.

This new trial service includes delivery and tracking, making it an economical way to send and track your items. Domestic letter with tracking leverages Registered Post’s tracking capability. The new trial service provides the same tracking experience as articles sent by Registered Post, with the key difference being a scan on delivery rather than a signature on delivery.

IMPORTANT: This envelope should NOT be used to send items with a total value exceeding $100. If items exceed $100 in value, we recommend you purchase Extra Cover.

DO NOT USE this envelope to send rigid items such as keys and USBs as sending these items may result in loss or damage, delays in delivery and/or missing tracking scans.


Buy online now or pick them up at selected Post Offices.
  • Dimensions: 130mm x 240mm
  • Weight: up to 125g
  • Thickness: up to 5mm
  • Suitable for sending: Letters, non-fragile items, machinable or flat
  • Tracking included
  • 100% Recyclable

Delivery within Australia

This single-use, prepaid envelope; includes postage for lodgement and delivery within Australia.

The envelope must not exceed 125 grams or 5mm in thickness when posted.

The envelope is carried under the Australia Post General Terms and Conditions and is subject to the Domestic letter with tracking Trial Terms and Conditions.

The envelope will be delivered to the regular delivery timetable (for letters), unless the customer has purchased and affixed a priority label on the prepaid envelope, in which case, the envelope will be delivered to the priority delivery timetable (for letters).

Tracking

This single-use, prepaid envelope; has a unique identification number that enables tracking scans as the envelope progresses through the Australia Post network.

The number of tracking scans will vary depending on how and where the envelope is lodged, processed and delivered.

The envelope may receive a tracking scan:

-          on lodgement, if lodged over the counter at any Post Office with electronic point of sale;

-          at a processing facility, if processed by automated mail processing equipment; or

-          on delivery, where a tracking scan can be captured.

Download our app to scan and track your article or go online here.


Compensation

Australia Post will exercise due care and skill in supplying this service. However, the nature of postal services is such that circumstances may impact on the successful delivery of your article.

Compensation – standard

The standard Domestic letter with tracking service has a content value restriction of $100. In the event of loss or damage to your article, we may provide you with compensation of up to $100 in total value, which is included as part of the Domestic letter with tracking service, in addition to postage charges incurred (conditions apply^).  

Compensation – standard plus Extra Cover

In addition to the above standard compensation, Extra Cover may be purchased for items valued over $100 and up to $500 in total value (conditions apply^^).

You may also have additional rights to a remedy under the Australian Consumer Law.

IMPORTANT: This envelope should NOT be used to send items with a total value exceeding $100. If items exceed $100 in value, we recommend you purchase Extra Cover.

DO NOT USE this envelope to send rigid items such as keys and USBs as sending these items may result in loss or damage, delays in delivery and/or missing tracking scans.


^ For more information on compensation for the Domestic letter with tracking service, visit any participating Post Office, call 13 POST (13 7678) or visit AusPost Letter Tracking.

^^ For more information on Extra Cover and fees payable, visit any participating Post Office, call 13 POST (13 7678) or visit Sending Options.

Additional information

Customers can find out more information or view the terms and conditions by:

Delivery

Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.

Domestic orders

Delivery to your designated shipping address usually occurs within 3-7 working days from the dispatch date. Your order may arrive in multiple deliveries in the event that items are fulfilled from multiple locations.

Items purchased through the Australia Post online shop will be sent via eParcel for most domestic orders. A signature upon delivery is usually required.

If your order can't be left safely on the premises, it will be taken to a local Australia Post facility for collection. If this happens, an 'Item Awaiting Collection' card will be left for you.

Some products are eligible for Click & Collect. Please allow 3-7 working days for your Click & Collect order to be ready, you will receive an email notification once your order is ready to collect.

International Orders

Some products are eligible for International delivery. International orders will be dispatched within 1-2 working days of receiving your order. Delivery of international orders to your designated shipping address is usually 10+ working days from the dispatch date via an untracked service. This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times will be available online at auspost.com.au.

Returns 
No change of mind returns are available for our products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions

If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).