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  1. Domestic letter with tracking Large (C4) prepaid envelope
Australia Post
SKU #0590327M

Domestic letter with tracking Large (C4) prepaid envelope

SKU #0590327M

Domestic letter with tracking Large (C4) prepaid envelope

$50.40($50.40 per pack)
The envelope includes delivery and tracking, making it an economical way to send and track your items.
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Delivery within australia icon Delivery within Australia only

From 20 August 2018 to 31 January 2019, and while stocks last, Australia Post will be trialing a new domestic letter service, “Domestic letter with tracking”.

Note: The trial is now extended until mid-2019. Prepaid envelopes will continue to be sold on the Online Shop. It is intended that the Domestic letter with tracking service will be available nationally shortly afterwards.

This new trial service includes delivery and tracking, making it an economical way to send and track your items.

Domestic letter with tracking leverages Registered Post’s tracking capability. The new trial service provides the same tracking experience as articles sent by Registered Post, with the key difference being a scan on delivery rather than a signature on delivery.


Buy online now or pick them up at selected Post Offices.

  • Dimensions: 324mm x 229mm 
  • Weight: up to 500g
  • Thickness: up to 20mm
  • Suitable for sending: Letters, non-fragile items, machinable or flat
  • Tracking included
  • 100% Recyclable

Delivery within Australia

A Domestic letter with tracking prepaid envelope is carried under the Australia Post General Terms and Conditions and is subject to the Domestic letter with tracking Trial Terms and Conditions.

The envelope will be delivered to the regular delivery timetable (for letters), unless the customer has purchased and affixed a priority label on the prepaid envelope, in which case, the envelope will be delivered to the priority delivery timetable (for letters).

Tracking

The envelope provides tracking scans as they progress through the Australia Post network. Each envelope has a unique identification number.

The number of tracking scans will vary depending on how (and where) the article is lodged, processed and delivered. For example:

- A scan on lodgement, if lodged over the counter at any Post Office with electronic point of sale (EPOS);
- A scan at a processing facility, if processed by automated mail processing equipment; and
- A scan on delivery, where a tracking scan can be captured.

Senders and recipients can track their articles online here or by downloading the Australia Post app.

Customers lodging a prepaid envelope over the counter, must complete the Lodgement Recipient tab on the envelope. Staff at the Post Office will capture a lodgement scan. Note: A lodgement scan cannot be completed via a Self Service Terminal (SST).

Compensation

Compensation for loss or damage to the article of up to $100 (conditions apply) is included, in addition to postage and tracking charges incurred.

Extra compensation cover for an article valued in excess of $100, up to $500, is available under the Extra Cover Service, provided by Australia Post.

Additional information

Customers can find out more information or view the terms and conditions by:

Delivery

Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.

Domestic orders

Delivery to your designated shipping address usually occurs within 3-7 working days from the dispatch date. Your order may arrive in multiple deliveries in the event that items are fulfilled from multiple locations.

Items purchased through the Australia Post online shop will be sent via eParcel for most domestic orders. A signature upon delivery is usually required.

If your order can't be left safely on the premises, it will be taken to a local Australia Post facility for collection. If this happens, an 'Item Awaiting Collection' card will be left for you.

Some products are eligible for Click & Collect. Please allow 3-7 working days for your Click & Collect order to be ready, you will receive an email notification once your order is ready to collect.

International Orders

Some products are eligible for International delivery. International orders will be dispatched within 1-2 working days of receiving your order. Delivery of international orders to your designated shipping address is usually 10+ working days from the dispatch date via an untracked service. This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times will be available online at auspost.com.au.

Returns 
No change of mind returns are available for our products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions

If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).