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You can check opening hours for Australia Post retail outlets by using our Post Office Locator tool. Simply fill in the relevant fields and click "search". You will then be shown a list of the 5 outlets closest to the location you have specified. Select the outlet of your choice to view its hours of operation.

The different perforations used for self-adhesive (peel-and-stick) and gummed stamps will allow you to identify the style of stamp. Perforations are used to allow stamps to be easily detached from each other.
Gummed stamps are perforated by cutting rows and columns of small holes. These are of identical size on all four edges of each stamp.
Self-adhesive stamps are cut to shape by using a metal die. Dies can be produced to cut stamps in virtually any shape, ie, self-adhesive stamps currently have a flat section at their top and bottom.

Self-adhesive stamps have two layers of adhesive. One is the tack that bonds the stamps to the envelope; the other is a water-soluble adhesive that lies between the self adhesive tack and the stamp paper. The water-soluble layer is there so that collectors can obtain good used copies.
Self-adhesive tack is practically impervious to water on one side of the stamp and the varnish creates a waterproof seal on the other. When soaking by conventional methods water cannot reach the water-soluble layer effectively.
Although several substances have been touted as means of overcoming the problem, we do not favour the use of anything other than clean water. To give the water a chance to activate the soluble layer, it needs to be almost at boiling point and the stamps need to be immersed for up to half an hour. The stamps should then be gently eased off the paper and, when dry, any remaining tack removed carefully with an art gum eraser.

CTO stands for "cancelled to order" or in other words, postmarked. It indicates that the stamp has been postmarked without being used for postage.

FDI stands for "first day of issue" of a stamp. As the name implies, a first day of issue postmark can only be applied to stamps being released on the day of issue.

A "mint" stamp is one that is in pristine condition, exactly as issued by Australia Post. The stamps gum or adhesive is intact, it has not been through the postal service and has not been postmarked.

Postcards, feature a printed image of a stamp related to a particular issue on the view side of the card. A maximum card has an actual stamp affixed on the view side of the card where it has been cancelled by a specially designed pictorial postmark.

In 1981 Australia Post introduced the Annual Collection of Australian Stamps offering collectors the opportunity to buy a full year of Australian stamps in one product, together with background information about the stamp issues. The Annual Collection of Australian Stamps has been produced every year since 1981.

Self-adhesive stamps were introduced in 1990 and Australia was a global pioneer in this venture. Self-adhesive stamps have overtaken gummed stamps in popularity and are almost exclusively used for basic letter postage. This type of stamp is more hygienic and pleasant than gummed stamps, as there is no need to lick them.

Our mail order service can supply you with the current edition of Stamp Bulletin Australia. An archive of previous editions of the Stamp Bulletin Australia is available online.

Australia Post uses many different companies to print its stock. With stamps it is due to the different printing techniques required for the various types of stamps eg, self-adhesive, which use lithography. Some printers specialise only in this type of stamp.

Australia Post deems that first day of issue (FDI) is only available for a period of four weeks from the date the issue is release. This creates a product that becomes a collectable item due to the limited time it is available for purchase.

Different barcodes were introduced to differentiate between stock required for general postage use and stock required for philatelic collectors.

Many collectors like to choose a subject or theme, then collect stamps which depict only that theme. Sport, birds, animals, ships, cars, famous people – they’re just a few suggestions. This is called thematic collecting. By starting with used stamps from mail, a small stamp album and a packet of stamp hinges, you can build-up a great collection on a limited budget. "Collecting Australian Stamps: a beginners guide" is available from participating Australia Post outlets.

Australia Post's mail processing centres cannot distinguish between philatelic mail and regular mail being distributed through the mail network. As a result all articles passing through the network are subjected to the same treatment. Biro marks are used when a postmark cancellation has not been applied effectively.

An imperforate stamp has all the characteristics of a postage stamp except for the perforations, or holes separating the stamps. Stamps can be either semi-imperforate (with some perforations missing), or fully imperforate (with no perforations at all).

Imperforate or semi-imperforate stamps are designed as a collectable. They are a way of offering something unusual to the collector market.

Yes, so long as they are posted in their original format. If they are included in a minisheet they are valid for postage, so long as the minisheet is intact. The perforations are one of several security features included in a stamp. Imperforate stamps cannot be cut out and placed on mail for postage, as it makes it difficult to detect postal fraud.

Stamp dealers operate businesses selling or buying stamps from the public. Contact details for stamp dealers in your area can be found at the Australian Philatelic Traders Association (APTA) or through the Yellow Pages. You should also look for details of stamp fairs or exhibitions in your area by visiting the Australian Philatelic Federations (APF).

Most stamp dealers are happy to provide a brief evaluation of a stamp collection without charging a fee.

Details can be found in the Stamp Issue Policy .

Postage stamps that are vaild for the prepayment of postage in Australia at the current time are those:

• Inscribed "Australia", from 14/02/1966 to current
• Inscribed "Australian Antarctic Territory", from 28/09/1966 to current
• Inscribed "Cocos (Keeling) Islands", from 09/07/1969 to 02/09/1979
• Inscribed "Cocos (Keeling) Islands Australia", from 17/02/1994 to current
• Inscribed "Christmas Island Australia", from 04/03/1993 to current

Norfolk Island stamps are not vaild for postage within Australia.

You can buy a range of telecommunications products at participating Australia Post retail outlets. We sell prepaid mobile phones and landline phones to suit your home or office. You can also top up your mobile credit, get connected with mobile prepaid broadband or purchase phone cards. View our latest telecommunications offers. Mobile phones and other telecommunications products are not currently available through the Australia Post online shop.

You can buy a range of digital cameras including SLRs and digital camera accessories at participating Australia Post retail outlets. View the Australia Post catalogue for latest offers on cameras and accessories. You can also buy digital cameras and accessories online from our stationery store.

You can buy a range of USB memory sticks, hard drives and other storage devices including recordable media such as CDs and DVDs at participating Australia Post retail outlets. View the Australia Post catalogue for latest offers on USB sticks and storage devices. You can also buy storage devices online from our stationery store.

You can buy a range of printers, faxes, scanners and copying devices at participating Australia Post retail outlets. View the Australia Post catalogue for latest offers on printers. You can also buy printers online from our stationery store.

All satchel orders are sent directly to an external fulfilment house which prevents us from changing or cancelling orders once they have been placed. If you would like a refund for your satchels, please return them to the return address listed on the parcel. Please notify us when you have mailed the parcel. Your refund request will be processed once we receive your satchel. Please allow up to 5 business days for your refund to register in your bank account.

Australia Post offers a variety of packaging products, including mailing boxes, padded bags, mailing tubes, wine boxes and more. All these products can be purchased from Australia Post retail outlets. View the latest Australia Post catalogue for offers on boxes and other parcel packaging products. You can also visit the Australia Post website for more details on packaging materials , including pricing.

You can buy gift cards online or at participating Australia Post retail outlets.

Gift cards are not normally exchangeable for cash. Please refer to your card’s terms and conditions for details on how to redeem it.

A collector pack consists of a number of self-adhesive stamps cut from a roll of 100 or 200 and includes the various message tabs that appear on the rolls.

Maximum cards are souvenir picture postcards that are released with every new Australian stamp issue. The stamp is affixed on the view side of the card where it can be seen along with the card illustration and specially designed pictorial postmark. In addition maximum cards have a postage paid imprint, on the “message and address” side of the card, enabling them to be posted within Australia and by air mail anywhere in the world. Also see What is the difference between maximum cards and postcards?

A stamp pack is a presentation pack containing a set of mint stamps. This is produced to accompany all issues of two or more stamps. The pack can also contain, when issued, a miniature sheet. The stamp pack allows the stamps to be kept in the original packaging. Their see-through mounts and background information appeals to many customers.

The Seal of Authenticity is a sticker with Australia Post branding attached to the back of some products and contains DNA Authenticity and certification number of the product. The Seal of Authenticity first appeared on the CI Lunar New Year 2008 - Year of the Rat PNC (Postal and Numismatic Cover) and was introduced to ensure that collectors know they are buying an official Australia Post product.

Please note that the $2.00 amount that appears on your online statement is not a debit, but a pre-authorisation to verify that your credit card details are valid. This pre-authorisation should only be visible for a period of 24 hours. If you have any further concerns you will need to contact your credit card facility.

Your membership number is located above your name and address details on your Stamp Bulletin Australia order form. You can obtain it by calling the Australian Philatelic Bureau on 1800 331 794.

Customer orders generally cover all issues advertised in the quarterly Stamp Bulletin Australia. In order to provide our customers with an efficient service, the Philatelic Bureau will forward products as they become available. The initial invoice you receive will include the postage and handling charges: further invoices will only show items included in your delivery or on back order.

Australia Post will endeavour to fulfil all orders placed via the Stamp Shop as soon as possible. However, regardless of when an order is received, no stamp issues will be despatched prior to the actual issue date. The Australian Philatelic Bureau will endeavour to dispatch orders within 7 working days of receiving the order.

The Philatelic Bureau is governed by the Privacy Law introduced in December 2001. The Privacy Law stipulates that no information pertaining to membership can be disclosed to a person whose name does not appear on the account. Authorisation from the account holder is now legally required prior to anyone else accessing that account.